Postal Corporation targets reengineered Zip Mail, expanded bill payment services

 



The Postal Corporation of Jamaica (PCOJ) is moving faster in to deliver its Zip Mail service in one day to eastern parishes of Jamaica and, otherwise, is inking new partnerships to expand the express service.

The Postal service is planning the introduction of a re-engineered Zip Mail service with the commencement of a same day delivery service by way of a pilot in Kingston, St. Andrew and St. Catherine.

The agency has developed several strategies to deliver mail faster to service users in Jamaica as outlined in the 2025 to 2026 Public Bodies Report.

The agency is also planning the further expansion of Zip Mail Local Courier Services by forging at least two new partnerships with financial services providers and other third-party entities for the delivery of specific services.

The postal company is meanwhile planning the expansion of Klick ‘N’ Ship and Fast Track International Courier services in 20 additional locations. Klick ‘N’ Ship is currently provided at 93 locations, while FastTrack International is currently offered from 77 locations.

On its website, Jamaica post states that FastTrack “is a cost-effective, quick and easy way to send your documents and non-document packages to countries in North, Central and South America, most of the Caribbean, Asia, Western Europe, Africa and the rest of the world.”

PCOS additionally wants to expand bill payment services at 20 additional locations which will also be targeted in the new fiscal year.

PCOJ was incorporated in 1995 to effect the modernization and reform of the postal system and commenced operations in 2000.

The general objective of the PCOJ is to revitalize the postal service, improve the quality and range of services to acceptable levels and ultimately achieve financial self-sufficiency.

The PCOJ has assumed responsibility for the commercial operations of the island’s Post Offices and has introduced a range of products aimed at leveraging its position as a commercial services provider.

Management commented. “Modernization efforts will also continue as PCOJ strives to preserve the relevance of the postal system amid a changing technological landscape.”

Also included in plans for the new fiscal year is the introduction of payment gateway to facilitate online transactions and increasing the point of-sale devices in 20 additional locations based on the availability of internet connectivity.

The agency also aims to provide reliable internet service to an additional 10 post offices island wide. There are 237 post offices island wide and internet service is currently available in over 130 locations.

The PCOJ forecast an operating deficit of $79.57 million (2024/25: $71.83 million deficit). The agency is projecting a staff complement of 58 (2024/25: 48).

Caribbean Money Daily

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